2014–2020 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63, Mercedes-Benz AMG CLA45 +more: Structure recall
NHTSA campaign 23V854000 · 2,976 units potentially affected · filed Dec 15, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Why it matters
A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V854000
- Manufacturer no.
- —
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Units affected
- 2,976
- Report received
- Dec 15, 2023
- Owner letters
- Mar 22, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.